Follow-Up Log

Every touchpoint with customers — captured and trackable.

DateCustomerInvoiceMethodDiscussionPromiseNextOwnerStatus
27 Dec 1969Sharjah Freight FZEINV-2025-1044Call
Discussed overdue balance, requested payment plan.
Promised partial payment by end of week.
03 Jan 197001 Jan 1970Layla NoorPending
30 Dec 1969Marina Bay ContractorsINV-2025-1023WhatsApp
Sent statement of account with aging breakdown.
Acknowledged, awaiting board approval.
08 Jan 197004 Jan 1970Sara KhalifaPending
25 Dec 1969Emirates Alloy IndustriesINV-2025-1046Meeting
Quarterly review meeting at HQ.
Will clear balance in next batch run.
06 Jan 197030 Dec 1969Omar YousefCompleted
31 Dec 1969Abu Dhabi Hospitality PartnersINV-2025-1029Call
Followed up on partial payment.
Remaining balance by next week.
07 Jan 197005 Jan 1970Omar YousefPending
28 Dec 1969Horizon Print MediaINV-2025-1003Email
Reminder for INV aging > 30 days.
Will pay end of month.
11 Jan 197002 Jan 1970Layla NoorPending
26 Dec 1969Nile Star CateringINV-2025-1077Call
Escalated to commercial director.
Promised settlement.
09 Jan 197031 Dec 1969Layla NoorEscalated
30 Dec 1969Iron Gate Security SystemsINV-2025-1031Meeting
On-site visit to finance department.
Cheque to be released Thursday.
04 Jan 197004 Jan 1970Sara KhalifaPending